IMPORTANT NOTICE: Happy Holidays! ParkWhiz is open 8a-6p central time. We'll be happy to assist inside those hours!

Booking a Spot

Can I book a spot for someone else?

Yes! When you book a spot with ParkWhiz, you'll immediately receive an email containing a parking pass. Just forward that email to your friend, or print the pass and hand it to them. Please remember that wh...

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Why isn't my discount code working?

You must be logged into your ParkWhiz account before applying the discount code on the checkout page. Make sure you’re using the same email address to login as the one where you received that code! Note that...

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How do I change my license plate info?

You can adjust your license plate by viewing your pass and clicking "Edit License" at the top. If you plan to print your pass, be sure to print the pass after that change so your pass reflects the updated infor...

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Where do I find event parking?

Simply enter the name of the venue you'll be attending in the ParkWhiz search bar. Once searched, you'll see a list of all upcoming events associated with that venue. If you don't see your event listed, select ...

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What is an "over-sized vehicle?"

Basically, any vehicle you wouldn't call a "car". To get technical, an over-sized vehicle is one that is at least 181 inches (15'1") long and 70 inches (5'10") high. Any vehicle that meets or exceeds these dime...

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Is my spot really guaranteed?

Yes! Rest assured our providers know you're coming as soon as you do and will be holding a space for your arrival. Even if the location's marked as "sold out" to drive-up customers, your space will be waiting f...

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Can I edit my time-frame?

You can indeed! But only if you haven't made a purchase yet. If you've already pre-paid for a parking pass, you'll want to cancel your original booking and rebook for the extended time frame. Once you search y...

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Can I book a spot over the phone?

Unfortunately not, all purchases must be made online or through the app. That being said, we're happy to answer any questions or walk you through the booking process over the phone if you'd like. You can cal...

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Do I need to create a password?

Nope, creating a password is optional. There are some advantages to creating a password, though; the most important one being that you can use that password to sign in and access any upcoming parking passes to...

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What Is Early Bird?

Early Bird is a cheaper rate, but requires that you arrive by a specific time. There is no forgiveness for arriving after that cutoff (normally 10am). If you are not positive that you can arrive by the cutoff t...

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