IMPORTANT NOTICE: Happy Holidays! ParkWhiz is open 8a-6p central time. We'll be happy to assist inside those hours!

Technical

Why am I not receiving confirmation emails?

You might have an overly aggressive spam filter that blocks our emails before they reach your inbox. : ( Check your spam folder for any messages from ParkWhiz. If you find some (or one), add help@parkwhiz.com ...

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How do I reset my password?

Just click here, and follow the directions.

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How do I login if I never setup a password?

If you never chose a password, click here to enter your email and follow the instructions to set it up.

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How do I change my time-frame after I've made the purchase?

No worries! If your pass entry time hasn't begun, just cancel your existing pass for a full refund and rebook. Then you can choose any time frame you like. (Please note, the cost may adjust with the new timing....

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I never received a confirmation email.

First, check your ParkWhiz account to make sure the booking went through. Once in your account, you can view your pass, and will also be able to see if there was a bounce on your email address for some reason. ...

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What if my pass won't print out correctly?

The easiest resolution to this issue is to save the pass as a PDF file, and then print the saved file. If you're not sure how to do that, just email us at help@parkwhiz.com or call (888) 472-7594 and we'll send...

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